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TrustPointRestorationWater · Fire · Mold

Franklin · Williamson County

Who handles water, fire, and mold damage in Franklin?

Emergency restoration for Franklin homes and businesses, from historic downtown properties to new construction in Westhaven and Berry Farms.

Short answer

TrustPoint Restoration serves Franklin and Williamson County with 24/7 water damage extraction and drying, fire and smoke damage restoration, and mold remediation. Our technicians are IICRC certified, and we handle reconstruction as well as mitigation. Call (615) 880-8060.

The Harpeth River defines Franklin and it has a documented flood history. In May 2010 the Harpeth crested at 35.32 feet in Franklin, breaking the 1948 record of 35.14 feet and running more than 30 feet above flood stage. The city recorded 16.11 inches of rain that week, and downtown flooded. That event is still the benchmark, though the county has flooded again since, most recently in the March 2021 storms.

Franklin also has an unusually wide range of building types for one city. Nineteenth-century structures downtown with plaster over lath and original framing, mid-century homes on the older streets, and a great deal of new construction in Westhaven, Berry Farms, and the Cool Springs corridor. Restoration methods that suit one do real harm to another.

Historic properties in particular need a different hand. Plaster does not dry like drywall, original heart pine and old-growth framing are worth saving rather than replacing, and aggressive demolition destroys material that cannot be bought back. We would rather spend longer drying a historic wall assembly than cut it out.

Local conditions

What causes damage in Franklin

A river with a documented flood record

The Harpeth crested at 35.32 feet in Franklin in May 2010, above the previous record set in 1948 and more than 30 feet over flood stage. Properties along the river and its tributaries carry real, mapped exposure, and the 2010 event is what most local floodplain conversations still reference.

Plaster and historic framing downtown

Older downtown buildings use plaster over wood lath, which holds water differently than drywall and dries much more slowly. It also cannot be replaced with a sheet of gypsum without changing the building. Drying it properly takes longer and takes more monitoring.

New construction hiding slow leaks

In newer Franklin subdivisions the common failure is not dramatic. It is a supply connection or a shower pan that weeps behind a finished wall for months. The first sign is often a musty smell or a soft spot in the floor, well after the damage is done.

Commercial exposure along the corridors

Cool Springs and downtown carry a lot of retail, office, and restaurant space. A water or fire loss there is a business-interruption problem as much as a building problem, which changes the sequence of what gets stabilized first.

Services in Franklin

Water, fire, and mold, all from one contractor

Water extraction and structural drying, fire and smoke cleanup with odor treatment and reconstruction, and mold remediation with moisture-source correction. On historic Franklin properties we work toward drying and saving original material rather than defaulting to demolition.

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Free inspection in Franklin

Send a few photos if it is safe to take them. We can size the job before the truck rolls, which usually means a faster and more accurate answer when we arrive.

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Is water still coming in right now?

In an emergency, call (615) 880-8060 instead.

FAQ

Franklin restoration questions

Do you serve Franklin?
Yes. Franklin is one of the twelve Middle Tennessee cities we serve, with 24-hour dispatch. Call (615) 880-8060.
Can you work on historic downtown Franklin buildings?
Yes, and they need a different approach. Plaster over lath dries far more slowly than drywall and original framing is worth saving. We dry and monitor rather than cutting out material that cannot be replaced in kind.
Is Harpeth River flooding covered by homeowners insurance?
No. Water that rises into a structure from the Harpeth is flood damage, which standard homeowners policies exclude. That requires separate flood insurance. A burst pipe or an appliance failure inside the home is a different matter and is usually covered.
How fast do you reach Franklin from Nashville?
We dispatch around the clock and Franklin is a routine run for us. Call and we will give you an arrival estimate for your specific address.
Do you handle commercial restoration in Cool Springs?
Yes. We work retail, office, and restaurant spaces, and on commercial jobs we sequence the work around getting you operational as quickly as the drying allows.

Restoration help in Franklin

Franklin property owners can reach TrustPoint at (615) 880-8060, 24 hours a day.